Contact us

info@midlakesnav.com
(315) 685-8500

3. West Genesee Street
Skaneateles, NY 13152

Check out our FAQ section below!

 FAQs

  • We always recommend reservations, as they are the only way to guarantee a seat on board! Walk-on tickets may be available depending on the capacity. However, this is generally not the case for our food cruises, as all meals are prepared in advance.

  • Like many businesses in town, we unfortunately do not have a private parking lot. We recommend the municipal lot on Jordan Street, as it tends to be the most stress-free option! You can find more parking details on our Plan Your Visit page and in your reservation confirmation email.

  • There’s no formal dress code—just dress appropriately for the weather! We recommend checking the forecast on the day of your cruise. Evening cruises can get cooler on the water, so bringing a light jacket is a good idea.

  • We cruise rain or shine, so please dress accordingly! If we need to cancel a cruise due to severe weather, we will notify you as soon as possible. In that case, you can either reschedule or receive a full refund.

  • Yes! Dogs on a leash are welcome on all sightseeing cruises. Unfortunately, pets are not permitted on dining cruises.

  • Sightseeing and Cruise & Carry-Out Cruises: Seating is first-come, first-served. If you have a preferred seat, we recommend arriving early to be at the front of the boarding line.

    Food Cruises: Seating is pre-assigned. If you have a special seating request, please let us know when making your reservation, and we will do our best to accommodate—though requests cannot be guaranteed.

  • Booking a cruise is easy! You can make a reservation:

    • Online: midlakesnavigation.com

    • By phone: (315) 685-8500

    • In person: Visit our office at 3 W. Genesee Street, Skaneateles, NY

  • Yes! The Judge Ben Wiles is wheelchair accessible. If someone in your party requires assistance, please let us know when booking your cruise, and we will notify our crew to ensure a smooth boarding experience.

  • Yes! Gift cards can be purchased in any amount and they never expire. These make the perfect gift for any occasion!

    You can purchase them here.